Legal

Privacy Policy

This Privacy Policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”), and other applicable laws in India, including the Digital Personal Data Protection Act, 2023, to the extent applicable.

Shree Sai Occupational Health Care, operating under the brand name SSHOCare (“SSHOCare,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information and sensitive personal data you share with us when you visit https://ssohcare.com/, use our mobile applications, or avail occupational health and industrial medical services through our Platform.

This Privacy Policy explains what information we collect, how we use it, how we store and protect it, when we share it, and what choices you have. By accessing our Website, submitting an enquiry, booking a service, or otherwise using our Platform, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

SSHOCare provides occupational health services, industrial health checkups, on-site medical assessments, Occupational Health Center (OHC) setup, Factory Act compliance support, and related workforce health solutions for organizations across India.

Data Controller / Service Provider:
Shree Sai Occupational Health Care (SSHOCare)
Gf 16, Sundaram Arcade, Science City Rd, opposite Shukan Mall, Sola, Ahmedabad, Gujarat 380060
Phone: +91 99040 44479
Email: info@ssohcare.com

Scope of This Policy

This Privacy Policy applies to:

Visitors to our Website and users of our digital platforms.
Corporate clients, HR personnel, plant managers, and authorized representatives who enquire about or book our services.
Employees and candidates whose health assessments, medical records, or occupational health data are processed as part of services requested by their employer or organization.

This policy does not apply to third-party websites, laboratories, diagnostic partners, or payment gateways that may be linked from our Platform. We encourage you to review the privacy practices of those third parties separately.

Information We Collect

Depending on how you interact with SSHOCare, we may collect the following categories of information:

1. Personal Information

Name, designation, company name, and contact details (phone number, email address, postal address).
Login credentials, if you create an account on our Platform.
Communication records, including emails, phone calls, SMS, WhatsApp messages, and enquiry form submissions.

2. Sensitive Personal Data / Health Information

Because we provide occupational health and medical screening services, we may collect sensitive personal data, including:

Employee or candidate identification details required for health checkups.
Medical history, clinical examination findings, diagnostic test results, and compliance health records.
Biometric or physical health data where required for occupational fitness assessments (such as vision, hearing, lung function, blood pressure, or laboratory reports).
Factory Act compliance documentation and workforce health reports generated for industrial clients.

3. Business and Service Information

Service bookings, appointment schedules, site visit details, and billing information.
GST, purchase order, and invoicing details provided by corporate clients.
Feedback, testimonials, and service-related correspondence.

4. Technical and Usage Information

IP address, browser type, device information, operating system, and referring URLs.
Pages visited, time spent on the Website, and interaction with forms or buttons.
Cookies and similar tracking technologies as described below.

How We Collect Information

We collect information when you:

Fill out enquiry, contact, or service booking forms on our Website.
Call us, email us, or communicate via WhatsApp or SMS.
Register for or avail occupational health services, on-site checkups, or OHC programs.
Subscribe to newsletters, updates, or promotional communications.
Interact with our Website, which may automatically collect technical data through cookies and analytics tools.
Are referred by your employer or organization for pre-employment, periodic, or compliance health assessments.

How We Use Your Information

We use the information we collect for the following purposes:

To provide, schedule, and manage occupational health services and industrial medical checkups.
To conduct on-site visits, sample collection, clinical assessments, and report generation.
To maintain Factory Act compliance records and deliver workforce health documentation to authorized clients.
To respond to enquiries, provide quotations, and communicate service updates.
To process payments, invoices, refunds, and billing-related communications.
To improve our Website, services, customer experience, and operational processes.
To send service notifications, appointment reminders, and—with your consent—marketing or promotional messages.
To comply with legal, regulatory, audit, and contractual obligations.
To prevent fraud, misuse, unauthorized access, and security incidents.

Legal Basis for Processing

We process your information based on one or more of the following grounds, as applicable under Indian law:

Your consent, especially for sensitive personal data such as health information and marketing communications.
Performance of a contract or steps taken at your request prior to entering into a contract for our services.
Compliance with applicable laws, regulations, occupational health standards, and statutory record-keeping requirements.
Legitimate business interests, such as improving services, ensuring workplace safety compliance, and protecting our legal rights—provided such interests are not overridden by your rights.

Health Data and Employee Information

When organizations engage SSHOCare for workforce health services, employee health data is typically collected and processed on behalf of the client organization for occupational health and compliance purposes. In such cases:

The employer or authorized client may be responsible for obtaining necessary employee consent or providing appropriate notice before sharing employee data with us.
We process employee health information only for the purposes authorized by the client and as required to deliver the requested services.
Health reports and compliance records are shared only with authorized representatives of the client organization, unless otherwise required by law or expressly consented to.
We maintain confidentiality of medical and health-related records in line with applicable professional and legal standards.

Cookies and Tracking Technologies

Our Website may use cookies, web beacons, and similar technologies to enhance user experience, analyze traffic, and remember preferences. Cookies are small text files stored on your device.

We may use:

Essential cookies required for Website functionality and security.
Analytics cookies to understand how visitors use our Website and improve performance.
Preference cookies to remember settings and improve your browsing experience.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website.

Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

With partner laboratories, diagnostic centers, and medical professionals involved in delivering health assessments and test reports.
With payment gateway providers and financial institutions to process transactions securely.
With IT service providers, cloud hosting partners, and vendors who support our operations under confidentiality obligations.
With your employer or authorized corporate client when employee health services are booked on their behalf.
With government authorities, regulators, courts, or law enforcement when required by applicable law or legal process.
In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to appropriate safeguards.

Data Retention

We retain personal and health-related information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, contractual obligation, or occupational health record-keeping requirements.

When information is no longer required, we take reasonable steps to securely delete, anonymize, or archive it in accordance with our internal data retention policies.

Data Security

We implement reasonable security practices and procedures, including administrative, technical, and physical safeguards, designed to protect personal information and sensitive personal data against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Subject to applicable law, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Withdraw consent for processing where consent is the basis for processing, subject to contractual or legal limitations.
Request deletion or restriction of processing, where permitted by law.
Opt out of marketing communications by using the unsubscribe option or contacting us directly.
Raise a grievance regarding our handling of your personal data.

To exercise your rights, please contact us using the details provided below. We may need to verify your identity before responding to certain requests. Please note that withdrawal of consent or deletion requests may limit our ability to provide certain services.

Children's Privacy

Our Platform and services are intended primarily for organizations and adults. We do not knowingly collect personal information from children under 18 years of age without appropriate authorization. If you believe we have collected information from a minor without proper consent, please contact us and we will take appropriate steps to address it.

Third-Party Links

Our Website may contain links to third-party websites, payment processors, or partner platforms. SSHOCare is not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing any personal information.

International Data Transfers

Your information is primarily processed and stored in India. If any data is transferred outside India for technical or operational reasons, we will take appropriate steps to ensure that such transfers comply with applicable data protection requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. The revised policy will be posted on this page with an updated effective date. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Privacy Policy.

Last updated: June 27, 2026

Grievance Officer / Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact our Grievance Redressal Cell:

Shree Sai Occupational Health Care (SSHOCare)
Gf 16, Sundaram Arcade, Science City Rd, opposite Shukan Mall, Sola, Ahmedabad, Gujarat 380060
Phone: +91 99040 44479
Email: info@ssohcare.com

We will endeavour to respond to your request within a reasonable timeframe, in accordance with applicable law.